Privacy Statement

Privacy Statement

Effective Date: 08/01/2025

At West County Paramedic Association ("we", "us", or "our"), we are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Statement explains how we collect, use, and protect your personal data when you visit our website (www.wcparamedics.org), use our services, or sign up for our membership programs. By using our website and services, you agree to the terms outlined in this Privacy Statement.

1. Information We Collect

We collect the following types of personal information when you use our website or services:

  • Personal Identification Information: This may include your name, address, phone number, email address, and date of birth.
  • Medical Information: To provide emergency medical services and ensure appropriate care, we may collect medical information such as pre-existing conditions, allergies, and emergency contact details.
  • Payment Information: When signing up for membership, we collect billing information, including credit card details, billing address, and payment history. Payment details are processed securely by third-party payment processors and are not stored by us directly.
  • Usage Information: We may collect data on how you use our website, such as IP addresses, browser type, device information, and how you interact with our site. This data helps us improve the user experience.
  • Cookies and Tracking: We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and deliver targeted advertising. You can control the use of cookies through your browser settings.

2. How We Use Your Information

We use the personal information we collect for the following purposes:

  • To Provide Our Services: To process and fulfill your membership application, provide emergency medical services, and respond to your inquiries.
  • To Process Payments: To bill you for membership, services, or other charges, and manage your payment history.
  • To Communicate with You: To send important updates related to your membership, service reminders, billing information, and any emergency notifications.
  • To Improve Our Services: To analyze website traffic, enhance user experience, and improve the quality of our services based on feedback and usage patterns.
  • To Comply with Legal Requirements: We may need to process your personal data to comply with legal obligations such as health data regulations, emergency services protocols, and financial reporting.

3. How We Protect Your Information

We take the protection of your personal data seriously. We implement industry-standard security measures to safeguard your information, including:

  • Encryption: We use encryption technologies (such as SSL/TLS) to secure sensitive data like payment information and personal health details during transmission.
  • Secure Storage: Your data is stored in secure, access-controlled servers to protect it from unauthorized access or breaches.
  • Restricted Access: Only authorized personnel have access to your personal and medical information. We train our staff on the importance of maintaining confidentiality and privacy.

Despite our best efforts, no security system is completely foolproof. While we take all reasonable measures to protect your data, we cannot guarantee absolute security.

4. Sharing Your Information

We do not sell, rent, or trade your personal data to third parties. However, we may share your data in the following circumstances:

  • With Service Providers: We may share your information with trusted third-party service providers who help us operate our website and deliver services, such as payment processors, email marketing services, and data analytics providers. These third parties are required to keep your information confidential and only use it for the purposes we specify.
  • In Emergency Situations: In the event of a medical emergency, we may share your personal or medical information with emergency medical personnel, hospitals, or healthcare providers to facilitate appropriate care.
  • As Required by Law: We may disclose your personal information if required by law, in response to legal processes such as subpoenas, court orders, or regulatory investigations.
  • In Case of Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new owner as part of the transaction. You will be notified of any such transfer.

5. Your Rights Regarding Your Data

Depending on your location and applicable laws (e.g., GDPR, CCPA), you may have certain rights regarding your personal data, including:

  • Access to Your Data: You can request a copy of the personal data we hold about you.
  • Correction and Deletion: You can request corrections to your personal information if it is inaccurate, or request that we delete your personal data, subject to certain legal restrictions.
  • Opt-Out of Marketing Communications: You can unsubscribe from our marketing emails at any time by following the unsubscribe instructions provided in each email.
  • Withdrawal of Consent: If we process your data based on your consent (e.g., for marketing purposes), you can withdraw that consent at any time.
  • Data Portability: You may request that we transfer your data to another service provider in a structured, commonly used, and machine-readable format.

To exercise these rights or if you have questions about your data, please contact us using the information provided in the Contact Us section.

6. Cookies and Tracking Technologies

We use cookies and similar technologies (such as web beacons, pixels, and analytics tools) to collect data about your browsing behavior on our site. These technologies help us:

  • Personalize Your Experience: Cookies help us remember your preferences and improve your browsing experience.
  • Analyze Site Traffic: We use analytics tools to track how users interact with our website and improve the site's performance.
  • Target Advertising: We may use cookies to serve personalized ads based on your browsing history and preferences.

You can control the use of cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

Our website may contain links to third-party websites for convenience or additional services. We are not responsible for the content or privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

8. Children’s Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect or process personal data from children. If we discover that we have inadvertently collected data from a child under 18, we will take steps to delete that information.

9. Changes to This Privacy Statement

We may update this Privacy Statement periodically. Any changes will be posted on this page, and the "Effective Date" will be updated accordingly. We encourage you to review this Privacy Statement regularly to stay informed about how we are protecting your personal information.

10. Contact Us

If you have any questions or concerns about this Privacy Statement or how we handle your personal information, please contact us:

  • Email: eanderson@wcparamedics.org
  • Phone: (814)774-3915
  • Address: 6852 Meadville Road, Girard, PA 16417